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They sent me a bill from 4 years ago stating that they had a glitch in their system! DO NO GO TO THEM! THEY ARE A RIPOFF. The billing system is very unprofessional to do something like this. It was my word against theirs but to keep it from going on my credit report...
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Company wrote 0 private or public responses to the review from Oct 01.
1.0
I didn't like
  • Professionalism
#1370273
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Smilebuilderz - Dental Service Review

This is set up as a huge money pit. They accepted our adult autistic son's ins. At first. I was told if he gets all his teeth with crowns he won't get cavities. Well first of all that is not true. He now has a cavity where the crown is. He needs sedated to do any work at all. After all was said and done. 8000.00 later that ins. Won't pay so he had a payment plan set up and now they dropped his insurance!!! They sure know how to sugarcoat it all.
Company wrote 0 public responses to the review from Feb 06, 2017.
#1003370
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Went two times there. Never again and I am filing a suit on them. First they said I need a filing. I told them I can't have silver in my mouth my body rejects it. They put silver in. Later it went bad and then I need a root canal. 2nd time I went for a toothache and dr...
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Company wrote 0 public responses to the review from Dec 29, 2016.
Anonymous
Anonymous

We don't use silver ever it's no where to be found at any office been there four 4 years lol

1.0
#981744
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I went in for a toothache and the dr said u just need fluoride on it. Charge me $75 for it. 2 months down the road it turned black and now saying I need a root canal. I told them u knew this when I first came in. I found out it's a kick back to them. They lie just for...
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Company wrote 0 public responses to the review from Dec 29, 2016.
Miss Betsy
Miss Betsy

Go somewhere else as the tooth is likely dead and needs extraction. University Dental Schools are a great option if $ is an issue. Stay away from chain dental companies as the...

#981741
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Smilebuilderz Customer Care Review

Urgent dental care ?? NOT. My son went in at 4:00 Monday for a severe toothache. He was told he could wait around for a couple hours to POSSIBLY be seen that day, or make an appointment for the next day. He chose to make an appointment. When he showed up for the appointment, he was told he could not be seen because they were understaffed.
Company wrote 0 public responses to the review from Dec 20, 2016.
#976882
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Smilebuilderz Customer Care Review

I went to smilebulderz in lancaster pa on spring valley rd ,when i went in i told them i had a tooth that needed to be pulled,so when i went to be checked out the numbed my mouth thinking they were going to help me the a few seconds into the visit the said they numbed the wrong person(me) and then told me i just needed to fix a filling and come back ,that will not happen
Company wrote 0 private or public responses to the review from Aug 11, 2016.
#898726
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Last week I took my daughter to Smilebuilderz for an appointment with their oral surgeon. He told us he is concerned about her TMJ and that she would need to be fitted for a night guard to help alleviate her lock jaw and pain. He told us he didn't do it there but gave...
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Company wrote 0 public responses to the review from Jul 11, 2016.
#880563
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If I could give zero stars that still wouldn't be low enough. It has been FIVE months and they still can't get my partial to fit. Apparently my case is "difficult". They have taken so many impressions and once again I went tonight and it still does not fit! And the...
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Company wrote 0 public responses to the review from Apr 07, 2016.
East Earl,Pennsylvania
#825740
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I went to the Ephrata PA smilebuilderz in December to have a pulpotomy done on one of my molars. Have to say that was the worst pain I have ever felt at any dentist office. It was more pain in a single visit than all the past dental visits combined!!! The woman...
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Company wrote 0 private or public responses to the review from Apr 07, 2016.
1.0
#825559
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Contact Smilebuilderz

Mailing Address:
Smilebuilderz
1685 Crown Ave
Lancaster, PA 17601
Phone:
(717) 481-7645
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Other Product Review

Their customer service people are the most unprofessional pieces of *** I've ever dealt with.
Company wrote 0 public responses to the review from Jun 29, 2015.
#658026
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